Product & portfolio strategy
Identifying where to invest, how products should evolve, and how portfolios should fit together.
Independent product strategy & advisory
Product strategy for
communications and AI
I help technology companies identify opportunities, shape products, and bring them to market. Particularly where telecom, enterprise communications, and AI intersect.
Let’s talkBased in the USWorking globally
01 / Expertise
Deep context, without the learning curve.
TelecomCloud VoiceUCaaSCCaaSSIP & Voice Infrastructure
Contact CentersConversational AIVoice AIAI Agents
Product StrategyProduct ManagementGo-to-Market
02 / What I help with
Decisions that shape products, portfolios, and markets.
Market & opportunity assessment
Evaluating markets, competitors, customer needs, and the commercial case for action.
AI & communications strategy
Understanding the impact of conversational AI, voice AI, and agentic systems on communications products.
Product leadership & advisory
Fractional or project-based leadership across definition, prioritization, positioning, and go-to-market.
03 / Experience
25+
years in telecom and communications technology
Experience on both sides of the strategy.
Senior product leadership at Microsoft and extensive experience at Metaswitch, spanning cloud voice, contact centers, AI agents, telecom infrastructure, and enterprise communications.
I’ve worked closely with carriers and enterprises, engineering organizations and executive teams, turning technical complexity and market ambiguity into product decisions people can act on.
04 / How I work
Direct, considered, and concrete.
I work directly with leadership and product teams to get quickly to the core of ambiguous problems. The work combines technical understanding with commercial and product judgment.
The output is a clear point of view and practical recommendations, not a large consulting presentation.
05 / Contact
Let’s talk.
If you’re working through a product, market or technology question in communications or AI, I’d be happy to compare notes.